New Experience Store and Technical Service Center Monster Notebook in the European side of Istanbul, which offers its users a high-performance gaming experience, has opened its doors to technology and game enthusiasts such as from June 9, 2022.
The opening, which was held with the participation of representatives of the technology sector and the press, presented the latest developments in the field of Monster Notebooks and PUSAT branded accessories.
In his speech, Monster Notebook Founder and CEO Ilhan Yılmaz touched on the brand’s practices regarding user experience and said:
“A brand that strives to have a lifetime partnership with its users and draw their strength from personal contact with their users. We strive to be wherever there are technology enthusiasts. We serve our customers throughout Turkey through our experience stores in Istanbul, Kadikoy, Ankara and Izmir, our digital store and other digital channels. We provide services in Cyprus with our store in Nicosia and in the Middle East through our office in Dubai, with our showroom in Berlin, which operates as a large experience store and our digital channels, communicating with our teams We attach great importance to the fact that they can determine the most suitable configurations for China. That’s why we offer a personalized experience for our users.
In addition, we provide high quality technical support to Monster Notebook users within a maximum of 3 business days for any maintenance or repair. Currently, the average service time in our technical services is 1.8 days. In addition, Monster laptop owners service their computers every 6 months, either by having their computers delivered to our technical service or by shipping them free of charge as part of our Lifetime Service Guarantee.
As Monster Notebook, we closely monitor the needs and expectations of our users and are constantly improving to best meet their expectations and requirements. We have been receiving requests for a new Experience Store and a technical service center for our users on the European side for some time, both through social media platforms and in our one-on-one meetings. Considering the fact that 60 percent of our users in Istanbul live on the European side, we launched this new center to bring the privileges we provide technology enthusiasts closer to our users on the European side. This new center, which we plan to make easily accessible due to its location on the E5 highway next to the Beşyol metro bus stop, also has a production center with a capacity of 50,000 laptops per year, as well as test sites and technical services. ”
The Monster Masters CS:GO tournament final will take place at the European Side Experience Store on Saturday, June 11th!
The new Monster House on the European side will also host award-winning gaming events. The first of these events, the final event of the Monster Masters CS:GO tournament , will take place on Saturday, June 11 at 12:00 pm with the participation of the popular game publisher Mete Ozbey “Easter GamersTV”. For details about the event, you can visit the Monster Notebook website or social media channels.
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